1. User Account, Password, and Security:
If You use the Platform, You shall be responsible for maintaining the
confidentiality of your Display Name and Password and You shall be
responsible for all activities that occur under your Display Name and Password.
You agree that if You provide any information that is untrue, inaccurate, not
current or incomplete, We shall have the right to indefinitely suspend or
terminate or block access of your membership on the Platform.
You agree to immediately notify Aawari of any unauthorized use / breach of
your password or account and ensure that you exit from your account at the
end of each session.
2. Services Offered:
Aawari provides a number of Internet-based services through the Platform.
One such Service enables Users to purchase original merchandise such as
clothing, gowns and lifestyle brands (collectively, “Products”). The Products can
be purchased through the Platform through various methods of payments
offered. The sale/purchase of Products shall be additionally governed by
specific policies of sale, like cancellation policy, exchange policy, return policy,
etc. (which are found on the FAQ tab on the Platform and all of which are
incorporated here by reference). It is clarified that at the time of creating a
return request, users are required to confirm (via a check box click) that the
product being returned is unused and has the original tags intact. If the
product returned by the user is used, damaged or if the original tags are
missing, the user’s return request shall be declined, and the said product shall
be re-shipped back to the customer. In the event that the return request is
declined, the user shall not be eligible for a refund, and aawari assumes no
liability in this regard. Further, in the event that the user fails to accept the
receipt of the said re-shipped product, the user shall continue to be not eligible
for a refund, and aawari assumes no liability with respect to the return or
refund for the said re-shipped product. In addition, these Terms of Use may be
further supplemented by Product specific conditions, which may be displayed
with that Product.
'Maamanashatextile' does not warrant that Product description or other content on the
Platform is accurate, complete, reliable, current, or error-free and assumes no liability
in this regard.
3.E-Platform for Communication:
You agree, understand and acknowledge that 'Maamanashatextile' is.
Return must be initiated within 7 Working days after the product is delivered
SHIPPING POLICY
SHIPPING FREE?
Yes, shipping is FREE all over India.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our warehouses, and they will do
everything they can to get you your order as fast as they can! Due to the popularity
of our offers, please allow an estimated 3–6 days for your order to get delivered.
CAN I TRACK MY ORDER?
YES, you will receive an AWB number (within 1 - 2 days) once you place an order.
You can track your order on our Tracking Page with the help of AWB number. If still
face issues tracking your orders, feel free to call or WhatsApp us at
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the a different
warehouse, depending on which one has them available the fastest. Alternatively, if
an item is popular and on a bit of a back order, we might ship your items at
different times, in different packages, to prevent holding up your order and to get it
to you as fast as possible!
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck
somewhere, sent back or even lost during the delivery process, we apologize! The
postal service is out of our control. However, in cases like this, because the
packages are insured, we will send you a new package with quicker shipping and
full tracking, if possible. Please see our refund and return policy for when these
might be applicable to shipping situations
Refunds
Once your return is received and inspected, we will send you an email to notify you
that we have received your returned item. We will also notify you of the approval or
rejection of your refund.
If you are approved, then your refund will be processed, and a credit will
automatically be applied to your credit card or original method of payment, within a
certain amount of days. It may take 1 or 2 days to get credited to your original payment method used during the purchase, it may take some time before your refund is
officially posted.
Next contact your bank. There is often some processing time before a refund is
posted.
If you’ve done all of this and you still have not received your refund yet, please
contact us at support@maamanashatextile.com.
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